Privacy Policy

Our commitment to your privacy

This Privacy Policy explains how we collect, use, store and protect personal data when you visit and use this website. We are based in — and serve visitors from — Luxembourg and the wider European Union, so this policy is written to comply with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and applicable Luxembourg data protection law, which is overseen by the Commission nationale pour la protection des données (CNPD).

Who we are

Operator details to confirm. The name of the data controller, its registered address, company registration number and the contact details of any appointed Data Protection Officer (DPO) should be inserted here before this page goes live. Until confirmed, all references to “we”, “us” and “our” refer to the operator of this website.

We publish independent information and comparisons about online betting and casino operators that accept players in Luxembourg. We do not accept wagers ourselves. Any account, deposit or bet you place happens on a third-party operator’s website, which has its own privacy policy that you should read separately.

Scope of this policy

This policy applies to personal data we collect through this website only. It does not cover the data practices of the betting or casino operators we link to, nor of any third-party site you reach by following a link from our pages. When you leave our site, the privacy policy of the destination applies.

What data we collect

We aim to collect as little personal data as possible and only what is necessary to run the website, understand how it is used, and comply with the law.

Data you provide directly

You can browse most of our content without giving us any personal information. You may choose to share data with us when you:

• Contact us by email or through a contact form (for example your name, email address and the content of your message).
• Subscribe to a newsletter or updates, if offered (your email address).
• Respond to a survey or leave feedback.

We only use this information to respond to you and to provide the service you asked for.

Data collected automatically

Like most websites, we automatically collect certain technical data when you visit, which may include:

Data type	Examples	Purpose
Device & browser data	Browser type, operating system, screen size	Displaying the site correctly
Usage data	Pages viewed, time on page, referring site	Understanding what content is useful
Approximate location	Country/region derived from IP address	Showing relevant, region-appropriate content
Cookies & identifiers	Cookie IDs, session identifiers	Analytics and preferences

We use analytics tools to measure traffic and improve our content. Where these tools can identify a device or individual, we treat that information as personal data under the GDPR.

Cookies

Cookies are small text files stored on your device. We use them for essential site functions, to remember your preferences, and — with your consent — for analytics and performance measurement. When you first visit, you will be shown a cookie banner allowing you to accept, reject or customise non-essential cookies. You can change or withdraw your choice at any time through your browser settings or our cookie preferences tool.

Legal basis for processing

Under Article 6 of the GDPR, we must have a valid legal basis for every processing activity. We rely on the following:

Consent

We rely on your consent for non-essential cookies, analytics that require it, and marketing communications such as newsletters. You can withdraw consent at any time, and doing so is as easy as giving it. Withdrawal does not affect the lawfulness of processing carried out before you withdrew.

Legitimate interests

We rely on our legitimate interests to keep the site secure, prevent fraud and abuse, and understand aggregate usage where this does not override your rights and freedoms. Where we rely on legitimate interests, we have assessed that our interest is balanced against your privacy.

Legal obligation

In limited cases we may process data to comply with a legal obligation, for example responding to a lawful request from a competent authority or retaining records required by law.

How long we keep your data

We keep personal data only for as long as necessary for the purposes described in this policy, after which it is deleted or anonymised.

Retention periods

• Contact messages: kept for as long as needed to handle your enquiry and a reasonable period afterwards, then deleted.
• Newsletter data: kept until you unsubscribe or withdraw consent.
• Analytics data: retained according to the settings of our analytics provider; aggregated and anonymised data may be kept longer as it no longer identifies you.

To confirm: exact retention periods for each category should be finalised with the operator and inserted here.

Sharing your data

We do not sell your personal data. We may share it only in limited circumstances:

Service providers

We may share data with trusted providers who help us run the website — for example hosting, analytics and email delivery services. These providers act on our instructions under contracts that require them to protect your data.

International transfers

Some of our providers may process data outside the European Economic Area (EEA). Where this happens, we ensure appropriate safeguards are in place, such as European Commission adequacy decisions or Standard Contractual Clauses, so that your data receives protection equivalent to that under EU law.

Legal requirements

We may disclose data where required by law, court order, or a lawful request from a public authority.

Your rights under the GDPR

As a data subject in the EU, you have strong rights over your personal data. You can exercise the following at any time, free of charge in most cases:

Right	What it means
Access	Ask for a copy of the personal data we hold about you
Rectification	Ask us to correct inaccurate or incomplete data
Erasure	Ask us to delete your data (“right to be forgotten”)
Restriction	Ask us to limit how we use your data
Portability	Receive your data in a portable, machine-readable format
Objection	Object to processing based on legitimate interests or to direct marketing
Withdraw consent	Withdraw consent for any consent-based processing

How to exercise your rights

To make a request, contact us using the details in the section below. We will respond within one month, as required by the GDPR, and may need to verify your identity before acting on your request. There is normally no fee, although we may charge a reasonable fee or refuse requests that are manifestly unfounded or excessive.

Right to complain

If you believe we have not handled your data properly, you have the right to lodge a complaint with the Luxembourg supervisory authority, the Commission nationale pour la protection des données (CNPD), or with the authority in your EU country of residence. We would, however, appreciate the chance to address your concerns first.

Data security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure. This includes secure hosting, encryption in transit (HTTPS) and access controls. No method of transmission over the internet is completely secure, so while we work to protect your data, we cannot guarantee absolute security.

Children and responsible gambling

This website contains information about gambling and is intended strictly for adults aged 18 or over. We do not knowingly collect data from anyone under 18. If you believe a minor has provided us with personal data, please contact us and we will delete it.

Gambling should always be fun and never a way to make money or solve financial problems. If you or someone you know may have a gambling problem, free, confidential help and information are available at begambleaware.org. You can also use operator tools such as deposit limits, time-outs and self-exclusion. Please gamble responsibly.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in the law, our practices or the services we offer. When we make material changes, we will update the “last updated” date and, where appropriate, notify you. We encourage you to review this page periodically.

Contact us about your data

For any question about this policy, or to exercise your data protection rights, please contact us:

Contact details to confirm. Insert the operator’s data protection contact email address, postal address and, if applicable, the name and contact details of the Data Protection Officer (DPO) here before publishing.

We will handle every request carefully and in line with our GDPR obligations.

This page is provided for transparency and general information. It should be reviewed by a qualified legal professional and completed with the confirmed operator details before it is relied upon.