Editorial Guidelines & Fact-Checking Policy

Why our editorial guidelines exist

We cover online sports betting and casino gaming for readers in Luxembourg — a market where regulated online play is a state monopoly run by the Loterie Nationale, and where most people who bet online do so with internationally licensed operators. That is a genuinely complicated landscape, and getting the details right matters.

Our core promise

These guidelines describe exactly how we produce, check and maintain what you read on this site. The short version: we do not invent numbers, we source what we can, we put player safety before promotion, and we correct mistakes openly. If any single sentence in an article cannot be stood behind, it does not get published.

Who these rules apply to

Every piece of content — reviews, comparison tables, how-to guides, news and explainers — is written and edited under the same standard. It does not matter whether an article mentions a commercial partner or not; the accuracy bar is identical.

Accuracy and fact-checking

We treat every factual claim as something that must be verifiable before publication. A “fact” here means anything a reader could reasonably act on: a licence type, a payment method, a bonus mechanic, a rule of a sport, a tournament format, or a regulatory point.

What we verify, and how

Before a claim goes live, an editor confirms it against a primary or otherwise authoritative source. Where possible that means the operator’s own terms and conditions, the relevant regulator’s public register, an official sports-governing-body announcement, or established payment-provider documentation. When something cannot be confirmed to that standard, we either leave it out or describe it in general terms rather than dress it up as a hard number.

The “no invented data” rule

This is the rule we are strictest about. We never fabricate bonus amounts, wagering requirements, odds, licence numbers, payout percentages or statistics. If a welcome offer’s exact figure is not something we can currently verify, we describe the type of offer generally — for example, “a matched deposit bonus” — rather than printing a euro amount we cannot stand behind. Bonuses shown to Luxembourg readers are quoted in euros (€), and we clearly separate sports welcome offers from casino offers, because they carry different terms and different value.

Sport and event facts

For sporting context we rely on official sources. For example, the 2026 FIFA World Cup is co-hosted by the United States, Canada and Mexico and expands to 48 teams — the kind of detail we confirm before building any content around it, rather than repeating figures from memory or second-hand posts.

How we handle licensing and player protection

Because Luxembourg players routinely encounter offshore operators, we think readers deserve a clear, honest picture of what a licence actually means — and what it does not.

The four frameworks we explain

Most operators accepting Luxembourg players hold one of four licences. They are not equal in strictness or in the protection they offer:

Licence	Relative strictness	Player-protection notes
Malta Gaming Authority (MGA)	Highest of the four	Strong compliance, funds-protection and dispute-handling expectations; well-established regulator
Curaçao	Moderate	Widely used; reformed licensing regime, but historically lighter oversight than MGA
Anjouan	More permissive	Newer, easier to obtain; fewer player-protection guarantees
Kahnawake	More permissive	Long-standing but lighter-touch; limited external recourse

What we always tell readers

We are explicit that a more permissive licence generally means fewer safeguards if something goes wrong. We never present a licence as a guarantee of safety, and we do not imply that regulators outside Luxembourg supervise operators on behalf of Luxembourg residents.

On complaints and disputes

We are also clear about the limits of official bodies. Luxembourg’s Commission des Jeux de Hasard (CGA) does not handle individual complaints against gaming providers — resolving disputes between a player and an operator is not within its mandate, and it is not a civil court. We explain this so readers understand that with offshore operators, their practical recourse depends heavily on the operator’s own dispute process and the standards of its licensing authority.

How we handle operator terms and bonuses

Promotions are where readers are most likely to be misled, so we hold this content to a high standard and refresh it deliberately.

Reading the terms, not the headline

We look past the marketing headline to the underlying conditions: wagering requirements, minimum odds, qualifying deposits, time limits, game weightings and maximum cashout rules. Where a term materially affects value, we flag it in plain language. A “big” bonus with punishing conditions is described honestly, not celebrated.

Sports versus casino offers

We keep sports and casino promotions clearly separated because they behave differently. A sports welcome offer typically hinges on minimum odds and settlement rules; a casino offer usually revolves around wagering multiples and eligible games. Blending the two would mislead readers, so we never do it.

When terms change

Operator terms change frequently and without notice. We state that offers are subject to the operator’s current terms, we encourage readers to confirm details on the operator’s own site before depositing, and we date-stamp or revisit content on a regular cadence (see below).

Responsible gambling comes first

This is not a footnote for us. Betting and casino play should be entertainment, funded only with money you can afford to lose — never a way to make income or recover losses.

Our tone

We write to inform, not to pressure. We avoid urgency-driven language, we do not glamorise chasing losses, and we do not present gambling as a solution to financial problems. Every relevant page carries an 18+ notice and a reminder that the risk is real.

Where to get help

If gambling stops feeling fun, or you are worried about your own or someone else’s play, free and confidential help is available at begambleaware.org. We recommend practical tools — deposit limits, time limits, reality checks and self-exclusion — and we mention them where they are relevant rather than burying them.

Who should not be reading promotional content

All gambling content on this site is intended strictly for adults aged 18 and over. We do not target minors, and we do not design content to appeal to anyone below the legal age.

Update cadence and content maintenance

Stale gambling content is misleading content, so maintenance is built into how we work rather than treated as an afterthought.

Our review schedule

• Promotions and bonus content: reviewed on a frequent, rolling basis, because terms change often.
• Operator reviews and licence details: revisited periodically and whenever we become aware of a material change.
• Regulatory and legal explainers: reviewed when rules or official guidance change.
• Sport and event content: updated as official formats, hosts and schedules are confirmed.

Triggered updates

Beyond the schedule, we update immediately when we learn of a significant change — a licence being revoked, an operator withdrawing from the market, or a promotion being materially altered.

Sourcing and transparency

We want readers to understand where our information comes from and what our incentives are.

The sources we rely on

Our hierarchy favours primary and official sources: regulators’ public registers, operators’ published terms, governing-body announcements and reputable payment documentation. Where we rely on our own testing or hands-on experience, we say so.

Independence and commercial relationships

Some links on this site may be commercial. Commercial arrangements never buy a better rating, a softer review or the removal of a genuine drawback. Assessments are made on the same criteria for every operator, and any partnership status does not change a single verified fact.

Corrections policy

We are not infallible, and we would rather fix a mistake quickly than pretend it did not happen.

How to flag an error

If you spot something inaccurate — a wrong term, an out-of-date figure, a mislabelled licence — please contact us. We take reader reports seriously and treat accuracy complaints as a priority.

How we handle corrections

When we confirm an error that materially affects meaning, we correct it promptly. Substantive corrections are made transparently, and we do not quietly delete content to hide a past mistake. Where a correction changes the substance of advice or a key fact, we make that clear.

Our standing commitment

Ultimately, these guidelines exist to protect the reader. If ever there is tension between what would perform well commercially and what is accurate, fair and safe for the reader, accuracy and safety win. That is the standard we hold ourselves to on every page.

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18+. Gambling involves risk. Please play responsibly and only with money you can afford to lose. For free, confidential support, visit begambleaware.org.